Keystroke Solutions Ltd.

About this guide
This guide will walk you through the configuration of Mozilla Thunderbird 2.
It assumes that you have already installed the program, but have done nothing more.

1) Open account settings

In Thunderbird, go to the "Tools" menu, and select "Account Settings...".

2) Create a new account

Click on the "Add Account..." button at the bottom left to create a new account.

3) E-Mail account

Select the "E-Mail account " option and click "Next".

4) Identity

Enter your name and your email address and click "Next".

STOP: IMAP or POP3?

At this point you need to decide whether you will use IMAP or POP3 to check your email.

IMAP stores all of your email on the server (also making it available via webmail), and allows you to categorise your messages into folders.
POP3 is generally used where you only have one computer as it is designed to download (and delete) your mail from the server.

If unsure, use IMAP as it offers enhanced functionality and an easy migration path to POP3 if required later.

5a) Server Information for IMAP

Enter your account settings as shown in the screenshot below, ensuring you choose "IMAP" as the server type.
The server name for both incoming and outgoing email MUST be "mail.keystroke-hosting.co.uk".
Click "Next".

5b) Server Information for POP3

Enter your account settings as shown in the screenshot below, ensuring you choose "POP" as the server type.
The server name for both incoming and outgoing email MUST be "mail.keystroke-hosting.co.uk".
If you already have another email account configured, or plan to use Thunderbird for more than one, uncheck the "Use Global Inbox" checkbox.
Click "Next".

6) User Name

Enter your full email address as the "Incoming User Name".
Click "Next".

7) Account Name

Enter a description for the account, or leave it as the default if you prefer.
Click "Next".

8a) Confirm settings for IMAP

Click "Finish" to confirm the settings so far.

8b) Confirm settings for POP3

Click "Finish" to confirm the settings so far.

9a) Server Settings for IMAP

Select "Server Settings" for the account you have just created.
Choose "SSL" for the "Use secure connection" option.
Ensure the port number is "993".
For best performance, check the boxes next to both the "Clean up ("Expunge") Inbox on Exit" and "Empty Deleted folder on Exit" options.

9b) Server Settings for POP3

Select "Server Settings" for the account you have just created.
Choose "SSL" for the "Use secure connection" option.
Ensure the port number is "995".

10) Outgoing Server

Select "Outgoing Server (SMTP)" from the bottom of the left hand pane.
Select the mail.keystroke-hosting.co.uk entry and click "Edit".

11) Outgoing Server Settings

Choose "SSL" for the "Use secure connection" option.
Ensure the port number is "465".

12) Setup Complete

OK all of the dialog boxes and your account is now configured for use.
Thunderbird will prompt you for your password when you send/receive email, at which point you can choose to save it.